Conversation Agent: Creating Passionate Users with Kathy Sierra, Part I
by Scott Smith
But there is always a battle because in the back of our minds, we know what our peers, or experts, or critics will say about US, when what we SHOULD be concerned with is what our *reader’s* peers will be saying about THEM as a result of what we helped them do/make.
Getting started in this way of thinking is simple: put a big post-it next to your workspace that says, “how does this help the user kick ass?” and then ask the question about everything. Every feature consideration, every paragraph, every slide. Never quit asking. You will begin to know when you have deviated into something that makes YOU look like YOU kick-ass, because your justification will sound weak even to you :)